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Wickes Fitted Kitchens Review 2024: A Comprehensive Analysis of Style, Service, and Satisfaction

The Shaker is Wickes' take on the traditional shaker style. A classic look with a few contemporary twists. (Image credit: Wickes) Whether you have a clear vision for your dream kitchen or need some inspiration,...

wickes shaker kitchen u shaped kitchen

The Shaker is Wickes' take on the traditional shaker style. A classic look with a few contemporary twists. (Image credit: Wickes)

Whether you have a clear vision for your dream kitchen or need some inspiration, Wickes is the perfect starting point. With an extensive range of 45 kitchens and over 200 cabinet options in their Bespoke offering alone, Wickes provides a wide variety of choices to suit different tastes and preferences. And that's not all – their Lifestyle range offers an additional 12 kitchens, with 24 cabinet options.

In this comprehensive review, we have delved into Wickes' website, brochures, and literature to provide you with all the essential information you need. We will cover the styles of kitchens and accessories Wickes offers, their design service, finance options, delivery service, and guarantees. Additionally, we will examine the advantages and disadvantages of choosing Wickes as your kitchen retailer, as well as gather insights from the latest Trustpilot reviews from customers who have purchased kitchens.

Fast Facts about Wickes

  • Number of Ranges: 45 Bespoke (14 kitchens in a choice of colours), 12 Lifestyle (five kitchens in a choice of colours)
  • Installation Service: Yes
  • Guarantee: 20 years for cabinets, 10 years for doors, two years for installation
  • Get a Quick Quote: Visit Wickes

Upsides and Downsides of Wickes

Let's take a closer look at the key highlights of why Wickes may or may not be the ideal choice for your new kitchen:


  • Large choice of kitchens—more ranges than most providers in a similar price bracket
  • Wet and dry fitting available—offering you flexibility
  • Full service offered—aftercare, fitting service, and design service all included
  • Design consultants who can plan and design your kitchen and offer support throughout installation and aftercare
  • Virtual appointments and showroom tours available


  • Limited to available ranges and colours, no option for special colours
  • Fitting service can vary by installer
  • Limited range of appliance brands compared to higher-end providers
  • Limited worktop choice, particularly in solid surface colours

Wickes Reviews

Wickes has received a solid Trustpilot star rating of 3.8, with more than half of the reviews rating it as 'excellent'. Here are a few examples of customer reviews:

"Had a new kitchen designed by Ady Bartram @ Wickes Norwich. Ady visited our house before our extension had started and came up with an amazing design and a very competitive price. Kitchen was all delivered on time and has now been installed and quartz tops added. The whole design looks amazing." - Mrs Jay via Trustpilot

"Went into store with our own ideas for a new kitchen. The lovely Karen Khan helped plan and tweak our kitchen to give us a lovely plan. The kitchen was delivered on the date given. Two excellent fitters called Dennis and Phil came on the day arranged and fitted our lovely kitchen, to perfection. Everyone involved in our new kitchen from start to finish were a pleasure to deal with." - Mr S Ellis via Trustpilot

While the majority of the reviews are positive, there are also a few mixed opinions:

"We decided to use Wickes for our new kitchen and have it installed by them. Things started to go downhill when we found out we were to have a different installation team, and the install date was delayed. However, the team eventually turned up and did a very efficient, professional job." - Geoffrey Probert via Trustpilot

"From design to the finished product, very good service. The only thing that lets this company down is the after-sales service. There is none, unfortunately. We paid a lot of money for our kitchen and would expect better service than what we are getting." - Paul Buxton via Trustpilot

Wickes Products and Services

The Chester range in Forest Green by Wickes. The Chester range in Forest Green by Wickes (image credit: Wickes)

In addition to their wide selection of prefab kitchen designs, Wickes offers virtual or in-person appointments with experienced design consultants who can help you envision your dream kitchen through a 3D plan. Wickes will even handle the installation, ensuring a stylish and functional space that meets your expectations.

Wickes Kitchen Ranges

Wickes offers several kitchen range options:

  • J-Pull: This category features the Camden and Sofia kitchens, both with flat doors and curved finger pulls. Available in three dark shades and six neutrals.
  • Shaker: Wickes offers five Shaker-style kitchens, ranging from more traditional looks (e.g., Kendal, Heritage) to modern designs (e.g., Milton, Tiverton, Chester), featuring colors beyond neutrals (e.g., Forest Green, Cloudy Blue).
  • Slab: This range includes three kitchens with flat-fronted doors and handles, available in glossy options (Glencoe, Esker) and matte finish (Melrose), in neutral shades with Azure and Carbon options.
  • Intelliga: The 'truly handleless' range, featuring kitchens with rail handles and flat-fronted doors. Two kitchens, Intelliga Glencoe and Intelliga Esker, are available in three neutral shades or Azure.
  • Lifestyle: Five primarily modern and flat-fronted ranges, with Shaker-style Ohio as the only five-piece door option.

Wickes Pricing and Payment

Each Bespoke kitchen comes with a price bracket guide, from more affordable options like Kendal to pricier Intelliga ranges. For example, Kendal units start from £1,369 based on an eight-unit example. However, average prices will vary depending on worktop and appliance choices. The Lifestyle range is better suited for those on a tighter budget, with prices starting from £929 for eight units.

Wickes offers flexible payment options, including credit cards, buy now pay later plans, and monthly payment plans ranging from 12 to 48 months.

Wickes Guarantees

Wickes provides several guarantees to ensure your satisfaction:

  • 20-year product guarantee on units, hinges, and drawer runners.
  • 10-year product guarantee on heavy-use doors and drawer fronts.
  • Two-year workmanship guarantee on installations by a Wickes Approved Installer.

Wickes Delivery Options

Wickes offers a speedy delivery service, with the Bespoke ranges being delivered within 14 days once the design is finalized. You'll receive a delivery date in advance, and the delivery driver will bring the kitchen directly to your home unless otherwise specified.

Wickes Accessories

Wickes goes beyond offering kitchen designs and provides a range of sundry items to help you complete your dream kitchen. This includes flooring, tiling, paint, lighting, and other accessories. They also supply worktops, cooker hoods, splashbacks, sinks, taps, and storage solutions. While the range for some collections may be limited, Wickes offers enough choice to suit various preferences without overwhelming you.

Our Recommendation

With its wide selection of kitchen styles and colors, Wickes caters to a range of buyers, from those seeking practicality and value for money to those aspiring for their dream kitchen. Whether your budget is £3,000 or £13,000, Wickes can provide you with a stylish design.

However, it's always a good idea to explore your options before making a decision. We recommend requesting quotes from at least three or four providers before finalizing your kitchen choice. Use our handy form at the bottom of the page to start your kitchen research.

Wickes FAQ

How We Chose the Top Fitted Kitchen Company

Each fitted kitchen company we reviewed was assessed using our Reviews Standards matrix, taking into account multiple categories. These categories include the number of showroom kitchen styles offered, length of guarantees, payment options, reputation on Trustpilot, and additional benefits offered, such as virtual appointments, complementary services, nationwide showrooms, and customer support availability.