Can You Trust Real Estate Agents?

When it comes to buying or selling a home, finding a trustworthy real estate agent is crucial. The process can be stressful, and having a reliable and honest realtor by your side can provide peace...

real estate agents i trust showing couple a house

When it comes to buying or selling a home, finding a trustworthy real estate agent is crucial. The process can be stressful, and having a reliable and honest realtor by your side can provide peace of mind. However, in an industry where trust can sometimes be questioned, it's important to know how to find and hire a licensed real estate agent you can trust.

Building Trust with Real Estate Agents

In short, the answer is yes—many real estate agents are trustworthy. Like any professional working directly with clients, they understand the importance of building a strong career based on trust. However, it's worth noting that not all agents can be trusted. A 2018 survey revealed that many homebuyers and sellers had negative experiences with realtors.

To ensure you're working with a trustworthy agent, consider the following tips:

1. Learn About Your Real Estate Agent to Build Trust

Referrals from friends and family are a powerful tool when searching for a reliable real estate agent. Agents who receive most of their leads from referrals are likely to provide great service and leave their clients satisfied. When researching and interviewing agents or brokers, ask about the number of clients they've obtained through referrals. This will give you a sense of their character and professionalism.

2. Interview Past Clients

One effective way to determine if a real estate agent is trustworthy is to ask if you can speak with one of their previous clients. Pay attention to the agent's reaction to this request. A reliable agent should have no problem connecting you with satisfied clients who can vouch for their services. If an agent hesitates or avoids the question, it could be a red flag.

3. Check Out Reviews

If direct contact with past clients is not possible or comfortable for you, turn to online reviews. Trusted real estate agents often receive positive feedback from their customers. Websites like FastExpert, Yelp, and Google provide a platform for clients to share their experiences. Reading reviews can give you insights into an agent's trustworthiness.

4. Trust Your Gut

Your instincts play a significant role in determining whether an agent is trustworthy. If you feel uneasy or lack confidence after an interview with a potential agent, it's a signal to keep searching. With countless agents competing for business, it's essential to choose someone you feel good about.

5. Check if They are Registered

Registered agents with the National Association of Realtors (NAR) are often regarded as trustworthy. While not all reliable agents choose to join the NAR, being registered demonstrates their qualifications, connections, and reliability. You can easily verify an agent's registration on the NAR website.

6. Conduct Your Research

Researching an agent can uncover any negative experiences or unethical behavior. Look for licenses and certifications specific to your state, as well as customer feedback, neighborhood expertise, experience, and general commission rates. By conducting thorough research, you can make informed decisions when hiring a real estate agent.

searching for a real estate agent to sell a house

How Realtors Should Earn Your Trust

When you've narrowed down your choices and want to find a real estate agent you trust, prioritize a one-on-one meeting. This initial meeting is an opportunity to determine if the agent is the right fit for you. During this meeting, the agent should provide clear answers, develop a relationship with you, and answer any questions you may have. Their confidence, concern for your needs, and transparency are crucial factors in building trust.

Common Lies Unethical Agents Tell

Unfortunately, not all real estate agents are trustworthy. Some may resort to lies or deceptive practices to secure your business. Common lies include inflating prices, claiming to have imaginary buyers, and falsely advertising the lowest fees or commissions. If an agent exhibits any of these behaviors, it's best to consider other options.

Real Estate Agent Red Flags

To help you identify potential red flags, here's a quick list to keep in mind when evaluating the trustworthiness of real estate agents:

  • Defensive or angry reactions to questions about previous clients
  • Evading direct questions or refusing to provide answers
  • Not being registered with the NAR
  • Lack of familiarity with your area
  • Dishonesty or misleading information
  • Showing properties that do not meet your requirements
  • Forgetting or being unaware of your price range
  • Poor communication and organization

Remember, most real estate agents are ethical professionals committed to providing the best service. Shady agents are the exception, not the rule. By conducting research, interviewing multiple agents, and trusting your instincts, you can find a reliable real estate agent who has your best interests at heart.

real estate agent selling house

The Bottom Line

While the real estate industry may have a few untrustworthy agents, there are many reliable agents out there. Don't let a bad experience deter you from working with trustworthy realtors. Engage in research, interview multiple agents, and prioritize open communication. With perseverance, you can find a real estate agent you trust to guide you through the buying or selling process.

If you're looking for a reliable real estate agent in your area, FastExpert provides a database of top agents who have proven themselves trustworthy. Take the time to find an agent who will meet your needs and ensure a positive real estate experience.